FAQ's

StoresGo How to use

First, You’ll need:

  • A computer or a mobile device with an internet connection.
  • A credit/debit card, or a PayPal/Google Pay account.

Follow these step-by-step instructions on how to use StoresGo

Step 1: Go to the website www.storesgo.com.

Step 2: If you’re just browsing, click on one of the categories on the top or right hand side of the screen to see what’s available.

Step 3: If you know what you’re looking for, type the name of the item in the search box along the top of the page and click the Search button.

SELL-ON-StoresGo INSTRUCTIONS

 

CREATE A SELLER ACCOUNT

Step 1: Go to https://storesgo.com/.

Step 2: On upper right hand side click on “Selling on StoresGo” link .

Step 3: Then click on Register

Step 4: Fill out the required information and once you're done, you've officially become an StoresGo seller.

Step 5: List your products under specific product categories

.

ADD A NEW PRODUCT

Step 1: Go to the link storesgo.com/seller/login and login to your account.

Step 2: The Add Products function can be found under both the Catalog and Inventory. Click Add Products → List a new product → Create a new product listing.

Step 3: Choose the appropriate product category on the All Product Categories section. Be as detailed as possible. Then click Select.

  • For example: Women → Clothing → Dresses → Select.

Step 4: Fill in all blanks in Vital Info, Compliance, Offer, Images, Description and SEO/Meta Details fields → Save. The product is added to StoresGo as inactive.

  • Notes:
    • Offer:
      • Steps 1-4: Similar to Steps 1-4 in the Add a new product process.
      • Step 5: To the right of the newly added product row: Action → Copy Listing.​​​​​​​​​​​​​​
      •  Notes​​​​​​​​​​​​​​:
        • Inventory: Available quantity.
        • Purchase Price < Sell Price ≤ Market Price. The system automatically calculates the difference between the sell price and market price (if any) and displays that as a discount percentage.
        • Available Shipping Templates → Add new Shipping Templates → Fill in the blanks → Add Templates 
      • ​​​​​​​​​​​​​​Description:​​​​​​​​​​​​​​
        • Features: Main features and functions of the product. Be brief, direct, specific, precise and easy to understand. Bullet points are encouraged. Avoid wordy and long sentences or paragraphs.
        • Long Details: Detailed descriptions about the product and/or the brand. Images and size charts (if any) are encouraged.
      • ​​​​​​​SEO/Meta Details:
        • Meta Description: Normally the product name.
        • Keywords: Use short, strong, direct and common words related to the product and/or the brand. Product Keywords and Platinum Keywords can be the same.

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Step 5: Inventory → Manage Inventory → Select the newly added product → Approved.

  • Notes: Consumers are not able to see your products if they are Inactive.

 

ADD A NEW PRODUCT WITH MULTIPLE COLORS AND/OR SIZES

    •  
  • For example: If your shoes are available in sizes 5, 6 and 7 and you add 6, 7, 5, they will appear as 6-7-5 on the website. For a better view, you’d rather add 5-6-7 or 7-6-5.

Step 1: Go to one product link to view the product on the website and make adjustments if needed.

Step 2: Select all product variations → Approved.

Step 3: Select one of those newly added/edited products to add variation: Action → Add Variation → Variation Theme → Color-Size → Add all colors and sizes in Step 5 by clicking + → Type in color and size names/numbers → Add Variations → Match each color-size with the SKU, product code, price, quantity and manufacturer part number edited in Step 5 → Save.

  • Notes:
    • Open Add Variation in a new tab for easier matching.
    • Always select Color-Size even if the product has only one color/size.
    • One box contains ONLY ONE color/size.
    • If the product is available in X colors and Y sizes, click + X times on the Color side and Y times on the Size side.
    • If the product has only one color/size, do NOT click + on that side.
    • If you click + by mistake, refresh the page.
    • Begin the color name with a capital letter (e.g. Black rather than black) for a better view on the website.
    • Add the sizes in your preferred order (ascending or descending) because the system does NOT rearrange the sizes and they will appear as the way you add them.

Alternatively:

Step 4: Apply Add a new product (from Step 1 to Step 4) to all variations.

  • Number of Products Added = Number of Colors * Number of Sizes.
  • Number of Copies = Number of Colors * Number of Sizes – 1.

Step 5: Edit each copied product according to a different color and size: Action → Edit → Save.

  • Notes:
    • Edit all information being different from the original product, such as product code, SKU, manufacturer part number, inventory, prices, images and so on.
    • Vital Info: Always edit Item Condition.
    • Variations: Do NOT edit this field.

Buy Online, Pick Up In-Store (BOPUS)

BOPUS stands for Buy Online, Pick Up In-Store. It is sometimes also shortened to BOPIS.

Some sellers give shoppers the option to order items online and pick them up in-store within 50 miles radius address to address.

Here’s how the process works:

  1. Customers place the order: Shoppers purchase goods online through StoresGo mobile app or website. On the checkout landing page, customers can choose the date, time, and pickup location.
  2. Retailer prepares order for pickup: Retail staff finds the items ordered and pack them. Once packages are ready for pickup, shoppers can receive a notification through SMS or email.

Customer picks up the package: Customers can get their packages in-store or at a dedicated pickup location. We want to offer curbside pickup options where consumers can drive to the storefront and get their orders while remaining inside their vehicles.

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